Rialto Jean Project is committed to offering top level customer service for our clients. Therefore, we do offer free repair and alteration services on all of our products. Should you find that any RJP products need a repair, bring or ship them to our flagship store in downtown New York. Please note that all shipped orders are subject to a $10 return shipping fee, and repairs take up to 14 days to complete. Please email firstname.lastname@example.org with any further questions.